Success Stories

Since Erika has joined Freedom, she has become such a valuable asset to the team and our temp process! The workload is greater than any time in our history and I am humbled and amazed by the herculean effort she brings to the role every day. She takes on reporting, manages vendors, keeps requisitions moving for our managers, and provides strategic support for Freedom Mortgage. We can call her any time of the day with any request – she handles it all with a smile. Even when the going gets tough, she continues to have the best attitude. Erika is a true gem and continues to impress me. We truly appreciate her!

Erika was recently recognized at the Freedom HR Townhall: “Erika Sorvino, managing the on boarding and off boarding of ALL our temps, taking and fulfilling last minute orders and always with a smile on her face!”

I am grateful every day for Erika Sorvino.

Audrey M

“Congratulations, Andrea! Our May 2021 Purple Cow Winner! Andrea received a nomination from one of the Project Managers at our client, IBC. Here is what they had to say:

“It is with great pleasure that I nominate Andrea Micucio for the CSS Purple Cow Award. Andrea is our VMS contact for all our vendor and contractor recruiting needs. In addition to performing her job at an exemplary level, she always demonstrates extraordinary commitment to our department. Andrea is a huge asset and is so deserving of this award and recognition.

Andrea takes it upon herself to provide exceptional support. She quickly discerns my needs and moves efficiently to provide key information, recommendations, or direction. She is one of the friendliest people that I know and always has a smile on her face and a happy greeting.

Andrea has a very busy schedule and is responsible for supporting many other departments in addition to the PMO, but she makes us feel like we are priority every time. In our department the recruiting needs can change from one minute to the next and Andrea handles all our tasks and issues with a strong sense of urgency and patience which is a huge benefit for us. In addition, she has a strong knowledge of the VMS process and if there is a question she cannot answer she finds a way to get it quickly and with detail. She is very proactive and responsive no matter what time of the day. Her willingness to assist and her commitment to our team is unequaled. Andrea is knowledgeable, thorough, and consistently follows-through. These are some of the qualities that make her an amazing person to work with.”

The Purple Cow award is based on a 2003 book by Seth Godin. It advocates that companies produce remarkable products and target people who are likely to spread word of mouth about the product. USA Today said it “reminds business people of the tried-and-true path to success: Make an excellent product”. CSS’s product is our employees. We award a monthly $200 prize to internal employees based off stories of exceptional customer service from our candidates & clients.

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